Refund Policy

At The Watch Planet, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.

🔁 Returns

We accept returns within 7 days of delivery. To be eligible for a return:

• The item must be unused, unworn, and in its original packaging.

• Proof of purchase (order number or receipt) is required.

To initiate a return, please contact us at:
📧 Email: thewatchplanet1@gmail.com
📞 Phone/WhatsApp: 0329-6004870

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

🚫 Non-Returnable Items

• Items that are worn, damaged, or not in their original condition.

• Items returned after 7 days of delivery.

• Sale or discounted items are non-refundable.

🔄 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at the email or number above.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product is faulty or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance.